Shipping policy

Shipping Policy — Mini & Me

Last updated: July 11, 2026

Processing time

Orders placed before 15:00 (Monday–Friday) are dispatched the same day; all other orders ship within 24 hours on business days. Orders are not shipped on weekends or public holidays. Digital products (e-books) are delivered instantly by email after checkout.

Delivery times

The estimates below are the total time from placing your order to delivery at your door, including processing and transit.

  • Romania: 2–3 weeks
  • All other markets: 3–4 weeks

Digital products (e-books) are delivered instantly by email after checkout and are not affected by these delivery times.

Delivery estimates are given in good faith and may be affected by customs clearance, courier delays, public holidays, or peak periods. If your order has not arrived within the estimated window, email us and we will chase it for you.

Shipping costs

Free shipping in Romania on orders over 250 lei. Below that, a flat rate of 20 RON applies. International shipping costs are calculated and displayed at checkout.

Order tracking

As soon as your order ships, you receive a confirmation email with tracking information (where available), so you can follow it to your door.

Customs & import duties

International orders may be subject to customs fees, import duties, or taxes upon arrival in the destination country. These charges are the responsibility of the customer and are not included in our shipping rate.

Damaged or lost parcels

If your package arrives damaged or goes missing in transit, email us within 48 hours and we will sort it out with the courier — replacement or refund, your choice.

Questions?

Email us at miniandme.support@gmail.com — a real person answers, usually within hours.