Privacy policy

Privacy Policy — Mini & Me

Last updated: July 11, 2026

This Privacy Policy explains how Mini & Me collects, uses, and protects your personal data when you visit our website or purchase from our store. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Romanian law.

1. Data Controller

  • Legal entity: Mini&Me PFA
  • Email for privacy matters: miniandme.support@gmail.com

2. What Data We Collect

2.1 Data you provide directly:

  • Order data: name, delivery address, billing address, email, phone number, order contents
  • Account data (if you create an account): name, email, password (encrypted), order history
  • Newsletter data: email address (and name, if provided)
  • Communications: messages you send us via email or contact forms
  • Cart notes / order notes you choose to add

2.2 Data collected automatically:

  • Technical data: IP address, browser type, device type, operating system
  • Usage data: pages visited, products viewed, items added to cart, referral source
  • Cookies and similar technologies (see Section 7)

2.3 Payment data. Payments are processed by our payment providers (e.g. Shopify Payments, PayPal). We do not receive or store your full card number. We receive only confirmation of payment and, where necessary, the last 4 digits of your card for order identification.

2.4 Children's data. Our store sells products for babies and children, but our website and services are directed at adults. We do not knowingly collect personal data from anyone under 16. If you believe a minor has provided us data, contact us and we will delete it.

3. Why We Process Your Data (Purposes & Legal Bases)

Purpose Data used Legal basis (GDPR art. 6)
Processing and delivering your order Order data, payment confirmation Contract performance — art. 6(1)(b)
Sending order confirmations and delivery updates Email, phone Contract performance — art. 6(1)(b)
Handling returns, warranty claims, complaints Order data, communications Contract performance & legal obligation — art. 6(1)(b), (c)
Issuing invoices and keeping accounting records Billing data Legal obligation — art. 6(1)(c)
Newsletter and promotional emails Email, name Consent — art. 6(1)(a); you can withdraw at any time
Abandoned cart reminder emails Email, cart contents Legitimate interest — art. 6(1)(f) (or consent, depending on your setup)
Advertising and measuring ad performance (e.g. Meta ads) Cookie/pixel data, hashed email Consent — art. 6(1)(a), via cookie banner
Website analytics and improving our store Usage data Consent — art. 6(1)(a) for non-essential cookies
Fraud prevention and security Technical data, order data Legitimate interest — art. 6(1)(f)

4. Who We Share Data With (Processors & Recipients)

We share personal data only where necessary, with:

- Shopify Inc. — e-commerce platform, hosting and order processing
- Payment providers — Shopify Payments, PayPal, Apple Pay, Google Pay
- Courier companies — [Fan Courier ,Sameday ,Cargos]
- Klaviyo — email and SMS marketing, transactional and consented marketing email
- Ali Reviews (Kudosi) — product review collection and display
- Judge.me — product reviews [remove this line if you uninstall it]
- AfterSell — post-purchase and upsell offers, processes cart contents
- Google & YouTube (Shopify sales channel) — product listings and advertising measurement
- Meta (Facebook/Instagram) — advertising and campaign measurement, where you consent
- Accountants and legal advisors, where required
- Public authorities, where legally obliged

We do not sell your personal data.

5. International Transfers

Some of our providers (e.g. Shopify, Meta) may process data outside the European Economic Area, including in the United States. Where this happens, transfers are protected by safeguards such as the EU–US Data Privacy Framework and/or Standard Contractual Clauses approved by the European Commission.

6. How Long We Keep Your Data

  • Order and invoicing data: as required by Romanian financial-accounting law (invoices — 10 years; other supporting documents — 5 years)
  • Account data: as long as your account exists, plus a short deletion window
  • Newsletter data: until you unsubscribe or withdraw consent
  • Customer support communications: up to [3] years after resolution
  • Cookie data: per the durations in our cookie banner/policy

When data is no longer needed, it is deleted or anonymized.

7. Cookies & Tracking Technologies

We use:

  • Strictly necessary cookies — required for the store to work (cart, checkout, security). These do not require consent.
  • Analytics cookies — help us understand how visitors use the site.
  • Marketing cookies/pixels — e.g. Meta Pixel, used to show you relevant ads and measure campaign performance.

Non-essential cookies are set only with your consent, which you can give, refuse, or withdraw at any time via the cookie banner / cookie settings link on our site. You can also control cookies through your browser settings.

8. Your Rights Under GDPR

You have the right to:

  • Access — obtain a copy of the personal data we hold about you
  • Rectification — correct inaccurate or incomplete data
  • Erasure ("right to be forgotten") — request deletion, where legal retention rules do not apply
  • Restriction — limit how we process your data in certain cases
  • Data portability — receive your data in a structured, machine-readable format
  • Object — object to processing based on legitimate interest, including profiling
  • Withdraw consent — at any time, without affecting prior lawful processing (e.g. unsubscribe link in every newsletter)
  • Not be subject to solely automated decisions producing legal or similarly significant effects

To exercise any right, email us at miniandme.support@gmail.com. We will respond within one month (extendable by two further months for complex requests, with notice). We may ask you to verify your identity.

Complaints: you have the right to lodge a complaint with the Romanian supervisory authority — ANSPDCP (Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal), B-dul G-ral Gheorghe Magheru 28-30, Bucharest, dataprotection.ro — or with the authority in your EU country of residence.

9. Data Security

We use appropriate technical and organizational measures to protect your data, including SSL/TLS encryption of the website, secure payment processing through PCI-DSS-compliant providers, access controls, and reliance on Shopify's secured infrastructure. No method of transmission over the internet is 100% secure, but we work to protect your data using industry-standard safeguards.

10. Marketing Communications

You will receive marketing emails only if you have subscribed (e.g. via our newsletter form or an opt-in at checkout). Every marketing email contains an unsubscribe link. Unsubscribing does not affect transactional emails (order confirmations, delivery updates), which we must send to fulfill your order.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced on the website. The "Last updated" date at the top reflects the latest version.

12. Contact

For any privacy-related questions or to exercise your rights:

Mini & Me
Email: miniandme.support@gmail.com